We always give priority to the protection of intellectual property rights, including but not limited to copyrights, trademarks, patents, designs and trade secrets. We are committed to taking all necessary measures to safeguard the legitimate rights and interests of intellectual property owners and to ensure that all products and images displayed on our website comply with relevant laws and regulations.
However, given the wide range of products we offer, there may be inadvertent omissions despite our best efforts to review them.
If you are an intellectual property owner or an authorized representative and believe that any content on our website infringes on your rights, please contact us immediately. We are committed to receiving your complaint in the first instance and taking appropriate measures to protect your legitimate rights and interests.
In order to facilitate our efficient handling of your complaint, please send the following information to the special e-mail address for copyright complaints: [email protected].
Identification documents: Please provide documents that prove that you are the owner of the relevant intellectual property rights or an authorized representative.
Description of the infringing content: Please provide a detailed description of the infringing work or material and its location on our website (e.g., a link to the product).
Contact Information: Please provide us with valid contact information, including an address, telephone number, or e-mail address at which we may communicate with you.
Statement: Please provide a statement that you have a good faith belief that use of the disputed content is not authorized by the owner of the intellectual property, its agent, or the law.
Intellectual Property Information: Please provide specific information about the intellectual property that has been infringed upon, such as copyright registration numbers, trademark registration numbers, etc.
Additional Trademark Infringement Information: For trademark infringement complaints, please provide the trademark registration number or a link to the first publication, a link to the infringing content, and any other documentation that demonstrates that you own or are authorized to use the trademark.
Please note: [email protected] is for copyright-related complaints only. If you have any other questions, please contact our customer support team. We will be happy to assist you.
We take every intellectual property complaint very seriously and will deal with it in a rigorous and fair manner. At the same time, we remind you that submitting a false complaint may incur legal liability. If you have any questions about the relevant materials, we recommend that you consult a legal professional before submitting a complaint.
Thank you for your support and cooperation in the protection of intellectual property rights! We look forward to working with you to build a healthy and harmonious online environment.